Terms & Conditions

Terms and Conditions for the Sale of Condoms:

1. Introduction:

  • This document outlines the terms and conditions governing the sale of condoms by Esme Company AB ("Seller") to the customer ("Buyer").

2. Eligibility:

  • By purchasing condoms from the Seller, the Buyer confirms that they are of legal age and have the legal capacity to enter into a contract, in accordance with Swedish law.

3. Product Information:

  • The Seller provides accurate and detailed information about the condoms, including materials, sizes, and usage instructions, in compliance with Swedish consumer protection regulations.

4. Pricing and Payment:

  • The prices of condoms are listed on the Seller's website or other sales channels in Swedish Krona (SEK). The Buyer agrees to pay the specified amount for the ordered products.
  • Payment methods, currency, and any applicable taxes or fees are outlined in the checkout process in accordance with Swedish regulations.

5. Orders and Shipping:

  • The Buyer submits orders through the Seller's website or other approved channels.
  • The Seller is responsible for processing orders promptly and ensuring discreet packaging for privacy.
  • Shipping times, methods, and costs are communicated to the Buyer during the checkout process in accordance with Swedish consumer laws.

6. Returns and Exchanges:

  • Due to the nature of the products, returns are generally not accepted for hygiene reasons. However, if the product is defective or damaged, the Seller will consider exchanges or refunds in accordance with Swedish consumer protection laws.
  • The Buyer must contact the Seller within a specified timeframe from receipt (14 days) to report any issues.

7. Privacy and Confidentiality:

  • The Seller respects the privacy of the Buyer and handles personal information in accordance with applicable Swedish data protection laws (GDPR).
  • Any information related to the purchase and use of condoms is treated with the utmost confidentiality.

8. Compliance with Laws:

  • The Buyer is responsible for ensuring that the purchase and use of condoms comply with Swedish laws and regulations.
  • The Seller is not liable for any legal consequences arising from the Buyer's failure to comply with applicable laws.

9. Limitation of Liability:

  • The Seller is not liable for any indirect, incidental, or consequential damages related to the purchase or use of condoms in accordance with Swedish consumer protection laws.

10. Governing Law and Dispute Resolution:

  • These terms and conditions are governed by the laws of Sweden. Any disputes arising from or in connection with these terms are subject to resolution in Swedish courts in accordance with Swedish consumer laws.

11. Amendments:

  • The Seller reserves the right to amend these terms and conditions at any time. Updated terms will be effective upon publication on the Seller's website.

By making a purchase, the Buyer acknowledges and agrees to these terms and conditions.

Esme Company AB

info@esmecompany.com

04 JAN 2024

QUALITY & GUARNATEE

If you receive a faulty and/or damaged item, you must contact info@esmecompany.com within 14 days of receipt. Esme Company's quality guarantee only covers manufacturing defects. Esme Company cannot be held responsible for defects due to failure or damage caused by improper use or carelessness (e.g. scratches on the condom caused by sharp objects), defects, and damage due to normal wear/tear and aging. Esme Company is responsible for shipping until the package is delivered to the local carrier in your country. Esme Company is not responsible for stolen goods or lost packages due to local shipping protocol, e.g., delivering the package to your front door instead of a pick-up point.

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